Contact Us

Contact Us

If you have any enquiries about our services, please complete the form below and press the "Email this form" button to email it to us.

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Please note: This contact form is not to be used for support issues. If you require support, email support (at)

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Contact our Offices

Cape Connect Internet (Pty) Ltd

27 Delson Circle
Somerset Business Park
Somerset West



Please note that our phone system does not accept SMS messages.

(021) 300-1000

Sales and Accounts phone lines open
8:30 am to 5 pm Monday to Thursday
8:30 am to 4:30 pm on Friday

Support phone lines open
8:30 am to 10 pm Monday to Friday
10:00 am to 1:00 pm Saturday and Sunday
WhatsApp during these hours: 067 312 8691
SLA available for after-hours support


(086) 645-0552

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Telegram: 060 713 2496

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If you are a customer with a SLA, please use the query escalation matrix that is detailed in your service level agreement.

In terms of section 75 of the Electronic Communications and Transactions Act ("the Act") Cape Connect Internet (Pty) Ltd has designated the Internet Service Providers' Association (ISPA) as an agent to receive notifications of infringements as defined in Section 77 of the Act.

Internet Service Providers' Association (ISPA)
Address: PO Box 518
Telephone: 010 500 1200
Email: /